Terms of Service

Acceptance of Terms

By accessing sfh.agency or using our services, you agree to these Terms of Service. If you do not agree, do not use our services.

Description of Services

SFH provides digital advertising agency services, IT consulting, and data analytics to business clients, including:

• Custom data connectors for advertising platforms
• Centralized campaign performance monitoring and analytics
• Automated report generation and data integration solutions
• Cross‑platform advertising analytics and optimization
• Website analytics setup, compliance consulting, and tag management
• We process advertising and analytics data only under the client's authorization as part of our managed services.

User Responsibilities

You agree to provide accurate information, comply with laws, respect intellectual property, and maintain confidentiality of credentials.

Data and Privacy

You retain ownership of your business data and authorize us to process it solely to deliver agreed services, in accordance with our Privacy Policy.

Platform API Access and Compliance

Client Authorization

• You confirm you have legal authority to grant us API access to your advertising accounts and that you comply with each platform’s terms.

Our Compliance

• We access only the data types covered by our agreement and use them solely for the contracted purpose.

Policy Changes

• Platform terms may change; we may adjust our services to maintain compliance.

Service Availability and Performance

We strive for high availability but do not guarantee uninterrupted service. We are not liable for outages of external APIs.

Intellectual Property

We retain ownership of our proprietary software and methodologies. Clients own their data and any assets they provide.

Limitation of Liability

Our total liability is limited to the fees paid for services in the 12 months preceding any claim. We are not liable for consequential or indirect damages.

Indemnification

You agree to indemnify SFH for claims arising from your use of our services or violation of these terms.

Payment and Refunds

Payment terms are set in individual agreements. Fees are non‑refundable unless stated otherwise.

Termination

Either party may terminate with 30 days’ notice. Data is deleted within 90 days after termination unless otherwise agreed.

Dispute Resolution

These terms are governed by the laws of Pennsylvania, United States. Parties will attempt negotiation, then mediation, then binding arbitration under AAA rules. Class actions are waived.

Miscellaneous

These terms constitute the entire agreement. If any provision is unenforceable, the remainder remains in effect. Neither party is liable for force‑majeure delays.

Changes to Terms

We may update these terms. Continued use after changes constitutes acceptance of the revised terms.

Contact Information

• General: hello@sfh.agency
• Legal: legal@sfh.agency
• Privacy: privacy@sfh.agency
• Address: Philadelphia, PA, USA